FAQs

Frequently Asked Questions

What does the LED display show?

The LED display shows 4 preset rotating cheer slogans specific to your country edition. The slogans light up automatically when the fan is powered on. The messages are fixed and cannot be customized.

How do I charge the fan?

Charge via the USB-C port using any standard USB-C cable. Battery capacity is 550mAh. Charging time is approximately 1–2 hours.

Can I change the LED message?

No — the LED slogans are preset and fixed for each country edition. They rotate automatically through 4 cheer messages.

What is included in the package?

Each fan comes with the LED Message Handheld Fan and a wrist lanyard.

What are the product dimensions?

Product size: 5 × 3.5 × 11 cm. Package size: 5 × 6 × 15 cm.

How long does shipping take?

We ship from the USA within 24 hours of your order. Estimated delivery time is 14 days. Free shipping on all orders.

Do you offer returns?

Please contact us at our support email for any return or exchange requests. We're happy to help.